Recall Management
and Notification
Recall notification has a direct influence on patient satisfaction and can be a very tentative area; managing the recall or notification process efficiently is vital.
With the sophisticated recall automation system we provide it’s simple to build multi-channel recalls for email, letters and SMS. Walkthrough features offer a step-by-step procedure for handling patient appointments. Postcode look-up is available to accompany data entry and address validation. Standard templating for letters and labels can be easily produced quickly. Having an intelligent business retention system removes the burden of continually being prompted to rebook. Recall will inevitably increase your future diary appointments maximising your business potential without overloading clients with mass mail-outs.
The flexible patient recall options allow customised reminders to be produced for different categories and options. As you see your patients just click when you want to see them again; if no booking is made around a specified period then recall will automatically pick them up and remind them via communication of your choosing. The process will then continue until you make changes.
A comprehensive historical record of all correspondence is kept and maintained at all times.
A complete set of tools
View all of PracticePal’s extensive features below. Select one to
find out more about that feature.
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Scheduler
PracticePal’s diary is extremely easy to use, displaying your business and available slots at a glance.
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Clinic Notes
Insert and annotate charts or use our built-in medical questionnaire forms, or design your own from scratch.
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Marketing
Create marketing mail-out campaigns by Letter, SMS, or MailChimp. Design your own templates for these mail-outs within PracticePal.
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Practice Income
A comprehensive income module allows you to define appointment fees, raise invoices, take payments, raise patient credit notes and more.
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Reports
Select from a range of useful reports included in the system to analyse your clinic, break-down your appointments by practitioner, type and referrer and more.
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Expenditure
Log your expenditure, greatly reducing your time spent preparing quarterly and year-end accounts.
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Recall
An intelligent patient retention system that takes the burden out of trying to remember who needs a prompt to rebook and when.
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Intake forms
Ask your patients to fill in forms directly in the browser or via our online portal, and view the information provided on the patient record.
